Refund & Cancellation Policy

Thank you for choosing CloudWhiz.in. We are committed to providing quality products and services to our customers. This Refund and Cancellation Policy explains the terms and conditions regarding refunds and cancellations for the products and services offered by CloudWhiz.in. If you have any questions or concerns, please contact us at payments@cloudwhiz.org.

1. Refund Policy

1.1 Eligibility for Refunds

We offer refunds under the following circumstances:

1.1.1 Product or Service Not Delivered: If we fail to deliver the purchased product or service within the agreed-upon timeframe, you may be eligible for a full refund.

1.1.2 Cancellation within the Refund Period: We provide a 3 days refund period for our products and services. If you cancel your order within this period, you may be eligible for a full or partial refund, as specified in the terms and conditions for each product or service.

1.2 Non-Eligible Refund Situations

Refunds are not provided for the following situations:

1.2.1 Change of Mind: We do not offer refunds for products or services based on a change of mind. Please make your purchase decisions carefully.

1.2.2 Service Utilization: If you have actively used the service or product and have received the intended benefits, a refund may not be granted.

2. Cancellation Policy

2.1 Cancelling an Order

You may cancel your order under the following conditions:

2.1.1 Cancellation within the Refund Period: You may cancel your order within the refund period specified for each product or service, and you may be eligible for a full or partial refund as per our refund policy.

2.1.2 Cancellation After the Refund Period: If you cancel your order after the specified refund period has expired, no refund will be provided.

3. Requesting a Refund or Cancellation

To request a refund or cancellation, please contact our customer support team at payments@cloudwhiz.org. Make sure to provide the following information:

3.1 For Refund Requests:
  1. Your Name
  2. Order Number
  3. Date of Purchase
  4. Date of Purchase
  5. Reason for Requesting a Refund
  6. Any Supporting Documentation (if applicable)
3.2 For Cancellation Requests:
  1. Your Name
  2. Order Number
  3. Date of Purchase
  4. Date of Purchase
  5. Reason for Requesting a Refund
4. Refund and Cancellation Processing

Once we receive your refund or cancellation request, we will review it and notify you of our decision within 5 business working days.

If your request is approved, we will process the refund using the original payment method.

Please note that it may take a few business days for the refund to appear in your account.

5. Contact Us

If you have any questions about our Refund and Cancellation Policy, please contact us at payments-support@cloudwhiz.org.